Terms & Conditions

Last Updated: January 2025

Welcome to RGB Room Lights. These Terms and Conditions ("Terms") govern your use of our website rgbroomlights.com and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. General Information

RGB Room Lights is a registered company operating in the United Kingdom:

Company Name: RGB Room Lights
Registration Number: 03368746
Registered Address: 61 Isabella Bypass North Steve, RG27 8PG, United Kingdom
Contact: info@rgbroomlights.com | +442728965525

2. Definitions

• "We," "Us," "Our" refers to RGB Room Lights
• "You," "Your" refers to the customer or website user
• "Products" refers to RGB lighting products, accessories, and related items sold on our website
• "Services" refers to the services provided through our website including order processing and customer support

3. Use of Website

By using our website, you warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• All information you provide is accurate and complete
• You will use the website only for lawful purposes

You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Engage in any activity that interferes with website functionality
• Copy, reproduce, or distribute website content without permission

4. Product Information and Availability

We strive to provide accurate product descriptions, images, and specifications. However:

• Product colors may vary slightly due to screen settings
• We reserve the right to correct errors in product information
• Product availability is subject to change without notice
• We do not guarantee that all products will always be in stock

All products are subject to availability. If a product becomes unavailable after your order, we will notify you promptly and offer a refund or alternative product.

5. Pricing and Payment

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to:

• Change prices at any time without prior notice
• Correct pricing errors on our website or in orders
• Cancel orders placed with incorrect pricing

Payment must be made in full at the time of order. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment processing is handled securely through PCI-compliant third-party processors.

6. Orders and Contracts

When you place an order:

• Your order constitutes an offer to purchase products
• We will send an order confirmation email (not acceptance of your offer)
• A contract is formed when we dispatch the products and send a shipping confirmation
• We reserve the right to refuse or cancel any order at our discretion

Reasons for order cancellation may include:

• Product unavailability
• Pricing or product description errors
• Payment authorization failure
• Suspected fraudulent activity
• Inability to deliver to the specified address

7. Shipping and Delivery

We offer free UK delivery on all orders. Delivery terms:

• Standard delivery takes 3-5 business days
• Delivery times are estimates and not guaranteed
• We ship to UK addresses; international shipping may be available upon request
• You must provide accurate delivery information
• Risk of loss passes to you upon delivery

If you are not available to receive delivery, the courier may leave a card with collection or redelivery instructions. Failed delivery attempts may result in return to sender, and you may be charged for redelivery.

8. Product Warranty

All products come with a 2-year manufacturer warranty covering:

• Manufacturing defects
• Material defects
• Workmanship issues

The warranty does not cover:

• Normal wear and tear
• Misuse, abuse, or improper installation
• Damage from accidents, negligence, or unauthorized modifications
• Cosmetic damage that doesn't affect functionality

To claim warranty service, contact us with proof of purchase and details of the defect.

9. Returns and Refunds

Please refer to our separate Refund Policy for detailed information about returns and refunds. In summary:

• You have 30 days to return products for a refund
• Products must be unused and in original packaging
• Certain products may be non-returnable for hygiene or safety reasons
• Return shipping costs are the customer's responsibility unless the product is faulty

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the purchase price of the product
• We do not warrant that the website will be uninterrupted or error-free
• We are not responsible for third-party website content or services

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

11. Intellectual Property

All website content, including text, graphics, logos, images, and software, is our property or licensed to us and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or branding without authorization
• Create derivative works based on our content
• Remove copyright or proprietary notices

12. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR. By using our website, you consent to such processing and warrant that all data provided is accurate.

13. Customer Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring product suitability for your intended use
• Following product installation and usage instructions
• Complying with local electrical and safety regulations

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your use of our products or website
• Any information you submit to us

15. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, strikes, power failures, or government actions.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding your use of our website and purchase of products.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified Terms. We recommend reviewing these Terms periodically.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If a dispute cannot be resolved through negotiation, you may pursue resolution through:

• Alternative dispute resolution services
• Consumer protection agencies
• Legal proceedings in accordance with the governing law

21. Contact Information

For questions about these Terms or any other inquiries:

RGB Room Lights
61 Isabella Bypass North Steve
RG27 8PG, United Kingdom
Email: info@rgbroomlights.com
Phone: +442728965525
Registration No: 03368746

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.